Enter ShoreTel. We build phone systems with unified communications (UC) built in, not bolted on. This means that we integrate all the key components for robust Business Communications—Voice, Email, Instant Messaging, Presence, Calendaring, Video and Audio Conferencing and Desktop Sharing—into one seamless package. Truly unified also means fully functioning desktop features on the mobile devices you love. Whether using a smartphone, a tablet or wearable device (like the Apple Watch), you and your employees deserve the ability to BYOD—that's bring your own device—and use it to transfer calls, host web share sessions, video chat, check co-worker availability and more.
Truly Unified Means Application Integration
Unifying communications means blurring the lines that separate your business processes. By introducing phone system functionality and metrics into applications that track and measure contacts—like customer relationship management software (CRM), applicant tracking systems (ATS), enterprise resource planning (ERP) and cost accounting programs—you open doors to better management. Our UC solutions eliminate communications complexity for both end users and system administrators. We "purpose-built" our VoIP business phone solution to ensure that all components worked with minimal configuration and maximum flexibility, to relieve IT departments (and their budgets) of the cumbersome, complicated and redundant tasks required by systems from other vendors